top of page

Privacy Policy

Point of Care respects and is committed to protecting your privacy. Please read this Privacy Policy carefully to understand our privacy policies, and how we collect, use and disclose information about you that we receive from you and from others. 

This Privacy Policy, together with the Point of Care Terms of Use & End-User License Agreement ("Terms and Condition"), describes our practices in connection with information that we collect through software applications (including mobile applications) and websites that we operate and that contain or link to this Privacy Policy (such applications) and websites that we operate and that contain or link to this Privacy Policy (such applications and websites are collectively referred to as the "Applications"). 

By downloading, accessing or using the Applications, or providing information to us in connection with the Applications, you agree to the terms and conditions of this Privacy Policy and, in particular, you conscent to the processing of your information in the manner described below. 


          "Personal Data" is data that identifies you. We may collect the following Personal Data from you:

o   Name (i.e., the name you choose to identify yourself when using the Applications; if you choose to use your first and/or last name, we will collect that information);

o   Company name and

o   Company Registration No.

o   Phone Number

o   Email Address

o   Billing / Mailing Address 

          We may use Personal Data:​​

o  To send you information regarding the Applications

o   To send you details about changes to our Terms and Conditions and to this Privacy Policy and other policies.

o   To send to you marketing communications that we believe may be of interest to you.

o   To personalize your experience on the Applications by presenting products and offers tailored to you. To respond to your inquiries/requests.

o   For our internal business purposes, such as for data analysis, to identify usage trends, to enhance the Applications and for audits.

o   To permit you to send communications to your contacts through the Applications (by providing us with third party contact details you agree that you have that person consent to share these details).

o   To provide services related to your needs e.g. to send you appointment reminders; to communicate with you healthcare information / product details; and to facilitate payments for the products and services provided to you 

          We may disclose your Personal Data:​​

o  To identify you to contacts to whom you send messages through the Applications.

o   In the event of any reorganization, merger, sale or other disposition of all or any portion of our business, assets or stock (including in connection with any bankruptcy or similar proceeding), to relevant third parties

o   As we believe is necessary or appropriate: (a) as required or permitted under applicable law; (b) to respond to requests from public or government authorities; (c) to enforce our Terms and Conditions; and (d) to protect our rights, privacy, safety or property, or that of our affiliates, you or others 


We will notify you by email and/or text prior to making our app inoperable in the event that any product is banned by the distributor, the government, or recalled by us.



          "Non-Personal Data" is data that does not reveal your identity, for example:​​

o   Server log files;

o   Information collected through cookies and other technologies;

o   Demographic information;

o   Health Information, data and other Personal Data that do not identify you or has been anonymised and can no longer identify you; and Browser information. 

We may collect Non-Personal Data in a number of ways, for example:


Through the device you use to access the Applications: e.g. your operating system name and version, device manufacturer, device model and identifier etc. We may use this data to analyze how the Applications are being used.

Using cookies: Cookies are small text files which are placed on the device on which you are using the Applications. We use cookies to better serve you with more tailored information and facilitate your ongoing access to and use of the Applications, as well as for online tracking purposes. You can disable cookies via your browser settings, however, this may mean that some of the features of the Applications are no longer available to you. To learn more about cookies, please visit

o Through server log files: An Internet Protocol address ("IP Address") is a numerical label assigned to the device that you are using by your Internet Service Provider. Your IP Address is identified and logged in our server log files whenever you use the Applications, along with the time of the use. We use IP Addresses for purposes such as helping to calculate usage levels of the Applications.

oUsing web beacons: Web beacons may be used in connection with the Applications to track the actions of users, and to measure the success of our marketing campaigns

o From you: We may collect information from you which you volunteer e.g. your location. Unless combined with Personal Data, this information does not personally identify you.

o Location data: We may establish the physical location of your device, for example, using satellite, cell phone tower or WiFi signals. We may use your device physical location to provide you with location-based services and content tailored to you. We may also share your device physical location, combined with information about what advertisements you viewed and other information we collect, with our marketing partners to enable them to provide you with more personalized content. You may deny us establishing the physical location of your device, however, if you choose to do so, we and/or our marketing partners may not be able to provide you with personalized services and content. 

We may use the information you provide about yourself including your lifestyle and habits to prepare statistical reports and analyses, and disclose such reports and analyses to third parties, provided you will never be identified or be capable of identification through these reports or analyses. We may use and disclose Non-Personal Data for any purpose. In some instances, we may combine Non-Personal Data with Health Information or other Personal Data. If we combine any Non-Personal Data with Health Information or other Personal Data, the combined information will be treated by us as Health Information or Personal Data, as long as it is so combined.


The Personal Data and Non-Personal Data we collect from you is stored in Singapore. It may be processed by our employees or by one of our carefully selected, third-party service providers. By using the Applications, you agree to this.

We take all reasonable steps to ensure that your Personal Data and Non-Personal Data is processed securely.


The Applications are controlled by us from Singapore.

This Privacy Policy, and our collection and subsequent processing of your Personal Data is governed by Singapore law (not by the laws of any country, territory or jurisdiction other than Singapore).

By using the Applications and submitting any Health Information or other Personal Data, users from outside the Singapore acknowledge that the Applications are subject to Singapore law and consent to the transfer of Health Information or other Personal Data to the Singapore, which may provide a different level of data security than in their country of residence. You hereby waive any claims that may arise under your own national laws, other than Singapore law.



We may change this Privacy Policy at any time. Please take a look at the " Effective Date" at the top of this page to see when this Privacy Policy was last revised. Any changes to this Privacy Policy will become effective when we make the revised Privacy Policy available through the Applications. Your use of the Applications or the submission of any information in connection with the Applications following such changes means that you accept the revised Privacy Policy.

If you have any questions in relation to this Privacy Policy, please refer to our website at Point of Care.

bottom of page